Chillibreeze offers you the opportunity to buy digital products online and download them immediately. Occasionally, a buyer might face a problem while downloading a product. Please do not worry if this should happen to you. Just inform us and we will email the product to you. We are here to support your purchase Monday to Friday, India working hours. Contact us for any questions.

After placing a formal order for a downloadable product, you will receive an email with a link to the product. If for some reason you are unable to download the file, please contact us and we will send you the link or the product file itself.

NOTE: Please make sure that our emails are not blocked by your spam guard or forwarded to your Bulk/Junk Mail or Spam Folder.

At Chillibreeze we strive to provide quality services to our customers and build long lasting working relationships based on trust. If you are dissatisfied in any way with your experience of shopping with Chillibreeze or with the product itself, please tell us and we will take action immediately where appropriate.

A refund will be made to any customer who has reasonable concerns that the product received did not match the product description. Please contact us to request a refund, after providing the details of the purchase and the reason for such a request.

Violation of any copyright requirements: Using any of the PowerPoint diagrams in a published format is fine as long as the editable version of the PowerPoint template or diagrams are not published.